Privacy Policy
Effective Date: April 5, 2026
CareLink Logistics Group LLC (“CareLink,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you use our services:
- Name, phone number, and email address
- Pickup and delivery addresses
- Payment and billing information
- Communication records (calls, texts, emails)
- Delivery details and service requests
2. How We Use Your Information
We use your information to:
- Provide and manage courier services
- Schedule and complete deliveries
- Communicate service updates
- Process payments
- Improve our operations and customer experience
3. Confidentiality & Sensitive Information
CareLink understands the importance of handling sensitive materials.
We maintain strict confidentiality for:
- Medical deliveries (HIPAA-conscious handling)
- Legal documents
- Business-sensitive materials
We do not access or disclose contents of packages unless required by law.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Authorized drivers and contractors (for delivery purposes)
- Payment processors
- Legal authorities if required by law
5. Data Security
We take reasonable measures to protect your information from:
- Unauthorized access
- Loss or misuse
However, no system is 100% secure.
6. Website Usage (Cookies)
Our website may use basic cookies to:
- Improve user experience
- Analyze website traffic
You may disable cookies through your browser settings.
7. Contact Us
For questions regarding this policy:
CareLink Logistics Group LLC
📧 carelinklogisticsgroup@outlook.com
📞 609-930-2003